Bikes Rock!

So, DNA ordered a bike at the end of August. DNA was expecting it on September 8th. Late on the afternoon of the 8th, he got a call from Al, of Lloyd's Paint and Paper in Crystal Lake, Illinois, who called to tell DNA he received my package and it looked like it was in pretty bad shape.

DNA called and emailed the bike company and UPS, and although it took a little bit for each to understand the situation, DNA thinks they did right by him. At first, UPS said DNA would need to contact the company he bought the bike from, and the company would call UPS and decide how to resolve the problem. So DNA did that. However, the company people could read as well as DNA could, and when we tracked the package, it showed it was still in transit, and therefore, there is not yet a problem. DNA called UPS back, and told them he knew where the bike was, and instead of going through some drawn out process, couldn't they simply retrieve their mis-delivered package, and send it to him? They actually agreed that that made sense, and dispatched someone to pick it up.

Here's the funny thing: Even though UPS apologized every time DNA spoke with them, and were sorry that they mis-delivered his package, and were willing to go get it and send it to him, when DNA tracked the package again, the folks at UPS listed the package not as being mis-delivered, but that the receiver of the package, one Al, requested a change of delivery address, and it was now being sent to DNA's address.

Why can't people or companies simply admit when they make a mistake? DNA would respect that a lot more than the responsibility dodging "solution" that is the official story from UPS.

Regardless of the human drama, here are some pictures of the fattest guy you know enjoying the hell out of his new bike!